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Raleigh, N.C. (November 22, 2017) – Between Black Friday, Small Business Saturday, Cyber Monday and Giving Tuesday, there are plenty of opportunities to buy or give during the holiday season. With all of those chances to spend or give money, Better Business Bureau serving Eastern North Carolina (BBB) warns consumers that they need to do so safely.

“The holiday shopping season can be hectic and overwhelming for a lot of consumers,” says Mallory Wojciechowski, president & CEO of the BBB serving Eastern North Carolina. “Even with all the chaos going on, it is extremely important that shoppers make sure they are doing business with legitimate companies and avoid the scammers out there that trying to capitalize on the busiest shopping season of the year.”

BBB serving Eastern NC offers the following tips for holiday shopping both in person and online:

– Research before you shop. If you find a great coupon, be sure to print it out and bring it to the store with you. Check out BBB Business Profiles and Customer Reviews at bbb.org to make sure you are dealing with a reputable business that will guarantee the sale prices they claim to have.

– Know store policies. Knowing the store policies on returns can help you determine where to buy. Many retailers may include restocking fees and shorter return deadlines.

– Ask for gift receipts. Gift receipts generally include a description of the item purchased, but do not disclose the price paid. Without proof-of-purchase, the recipient may be turned down for returning or exchanging the item, or risk receiving an exchange at a lower price.

– Shop on trustworthy websites. Shoppers should start with BBB to check on the seller’s Business Profile for customer satisfaction at bbb.org. Always look for the BBB seal on retailer websites and click on the seals to confirm that they are valid.

– Protect your personal information. Take time to read the site’s privacy policy and understand what personal information is being requested and how it will be used. If there isn’t one posted, it should be taken as a red flag that personal information may be sold to others without permission.

– Beware of deals that sound too good to be true. Offers on websites and in unsolicited e-mails often sound too good to be true, especially extreme low prices on hard-to-get items. Consumers should always go with their instincts and not be afraid to pass up a “deal” that might cost them dearly in the end. If it sounds too good to be true, it probably is.

– Confirm that your online purchase is secure. Shoppers should always look in the address box for the “s” in https:// and in the lower-right corner for the “lock” symbol before paying. If there are any doubts about a site, BBB recommends right-clicking anywhere on the page and selecting “Properties.” This will let you see the real URL (website address), and the dialog box will reveal whether the site is encrypted or not.

– Pay with a credit card. It’s best to use a credit card because, under Federal law, the shopper can dispute the charges if he or she doesn’t receive an item. Shoppers also have dispute rights if there are unauthorized charges on their credit card and many card issuers have “zero liability” policies under which the cardholder pays nothing if someone steals the credit card number and uses it.

– Keep documentation of your order. After completing the online order process, there may be a final confirmation page or the shopper might receive confirmation by e-mail. BBB recommends saving a copy of the web page and any e-mails for future reference and as a record of the purchase.

For more information you can trust, visit www.bbb.org/holiday-helper

About BBB serving Eastern North Carolina

Better Business Bureau serving Eastern North Carolina is a 501(c)(6) not-for-profit corporation serving 33 counties in eastern North Carolina. The organization is funded primarily by BBB Accredited Business fees from over 3,700 local businesses and professional firms. BBB promotes integrity, consumer confidence and business ethics through business self-regulation in the local marketplace. Services provided by BBB include reports on companies and charitable organizations, general monitoring of advertising in the marketplace, consumer/business education programs and dispute resolution services. All services are provided at no cost to the public, with the occasional exception of mediation and arbitration. Visit www.bbb.org

 

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Local News

  • Better Business Bureau Urges Consumers to Shop Smart During the Holidays +

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  • Investment Management and Financial Planning Firm Golden Pine Advisory Launches in Pinehurst +

    Pinehurst – Golden Pine Advisory, a new investment management and financial planning firm, has launched in Pinehurst, announced Founder & Read More
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Crime Reports

  • Pinehurst Police Department Warns of Suspect Passing Fraudulent Checks +

    The Pinehurst Police Department would like to warn local business owners about a woman who is passing fraudulent checks. Read More
  • $1,000,000 Bond For Parkton Man After Traffic Stop In Hoke County +

    The Hoke County Sheriff Office; Sheriff Hubert A. Peterkin, announces on November 20, 2017 Hoke County Sheriff’s Office Special Operations Read More
  • Carthage Man Charged With Weapons & Drug Violations +

    Sheriff Neil Godfrey announced the arrest of Gene Needham Jr. for drug and weapon charges following a probation-search. Read More
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Obituaries

  • Ethel Beal Collins Obituary +

    Ethel Beal Collins, 78, passed away Friday, November 24, 2017 at Pinelake Nursing and Rehabilitation Center, Carthage, NC. Read More
  • Kelly Don Burgess Of Robbins Obituary +

    Kelly Don Burgess, of Robbins, passed away Wednesday, Nov. 22, 2017, at the age of 72 at Firsthealth Moore Regional Read More
  • Roy Donald Mellenthien of Aberdeen Obituary +

    Roy Donald Mellenthien, 89, of Aberdeen, NC went to be with his Lord and Savior on Monday, November 20, 2017, Read More
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Accident & Fire

  • Chimney Fire At Whispering Pines Home Thursday +

    Emergency responders were called out to a possible structure fire Thursday afternoon in Whispering Pines. Read More
  • RV Fire At Gas Pumps Temporarily Closes Local Station +

    Local firefighters were called to an RV on fire Sunday morning at the Mac’s Food Store located at the corner Read More
  • Storage Building Destroyed In Midafternoon Fire Thursday +

    A storage building and its contents were destroyed behind a home on Juniper Lake Road a short distance off of Read More
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